Who You Gonna Call (…Not Ghostbusters)!

6/6/2022 (Permalink)

Commercial loss is a common thing in business. Whether it’s a loss from storm damage similar to the damage caused by a recent tornado that touched down in Durham back in early May; or the main pipeline burst resulting in 100,000 ft² of 2-inch standing water in the showroom. “Where’s it coming from?” “What do we do?” “Who do we call?” “What’s the telephone number?” “Are they open 24-hours?” “Should we inform the Operations Manager?” “Will we be able to work from the loss site?” These are all common questions that employees and leadership employed by any business should know. This is especially important for commercial entities due to the size, volume, and generally, the importance of the service or product. Too often, commercial employers and leadership are caught blindsided by losses that should eventually be expected to occur in the normal operation of the business. The best solution for combating commercial loss is preparation! SERVPRO of South Durham offers the perfect online tool and application called an Emergency Plan Profile (ERP). The ERP provides a centralized location for information when a loss happens. It will help minimize interruptions and promote timely solutions by providing a protocol for what to do, who to call, and where the tangible or mobile emergency information is located. The Emergency Ready Profile includes:

• A no cost assessment of your commercial facility
• A critical information document that streamlines the recovery process in the event of an emergency
• Establishes the local SERVPRO of South Durham as your emergency
• Identify the line of command for authorizing work and access to the loss site
• Provides priority facility locations such as shut off valves, gas lines, and exits

As discussed earlier, preparation is the key component in ensuring your commercial business is ready for the next commercial-sized loss. “As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place!

When you think, “Cleaning. Restoration. Construction.” Think SERVPRO of South Durham!